WE VALUE OUR CUSTOMERS AT NVW THE LABEL.
Reach out to us by filling in the contact form below and we will try to assist you in the best way possible, and as soon as we can. We look forward to hearing from you.
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What are the lead times for orders from NVW The Label?
At NVW The Label, each item is custom-made to order, which means that our lead times can take from 10-14 working days, depending on the current demand and production schedule. We strive to ensure that every piece is crafted with the utmost care and attention to detail, which may require additional time for production. Rest assured that we are committed to delivering high-quality, custom-made clothing to our customers in a timely manner. Thank you for your patience and understanding as we work to create your unique and personalized pieces.
Can we personalise our items length?
At NVW The Label, we prioritize offering custom options for our customers to ensure the perfect fit. While we don't offer personalized length options as a standard, we do provide the option to add a custom note at checkout. This allows you to communicate specific requests such as a desired hem length, and our team will do their best to accommodate your preferences. We understand that each customer's body is unique, and we aim to provide a personalized experience by considering individual requests whenever possible. If you have any specific questions or requests regarding customization, feel free to contact our team.
Can we order custom orders?
We only do variations of existing patterns. Please reach out on out "custom design" page for further information.
Where is the local pickup point?
41 Piggs peak
Waterkloof Heights
Pretoria
0181